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Car Survey : Lexus, The Most Reliable Brand, While Land Rover Is Least, See Full List




What Car ? latest survey shows that Lexus is the most reliable brand while Land Rover is least.

Lexus maintained number one spot. Mitsubishi is second on the list while Lexus’s sister brand, Toyota, ranks third this year.

Of the 35 automakers reviewed, Land Rover was the only brand to score one star out of five for reliability.


Lexus is the most reliable brand, according to What Car?.

What Car ? has named Japanese car maker Lexus as the most reliable manufacturer in its latest reliability survey based on the feedback of almost 13,000 UK owners.

In its exhaustive survey, which reveals how dependable cars up to five years old are, What Car? asked car owners to reveal how dependable their car had been over the previous 12 months.

The fault categories includes air-con and cooling system, battery, bodywork, brakes, clutch/gearbox, engine, engine electrics, exhaust, fuel system, infotainment/sat-nav, interior trim, non-engine electrics, steering, suspension and other.

Owners were also asked how much they had to pay to get their car fixed and how much time it had spent in the workshop.

The latest survey, which contains information on 175 models that span 31 brands, reveals that Lexus cars cost the least when it came to fixing faults.

Japanese brand, Mitsubishi comes second in terms of reliability, while Lexus’s sister brand, Toyota, ranks third this year, being pipped for second place by Mitsubishi.

The consumer group in its car survey also found that electric and diesel cars were more fault-prone than petrol and hybrid vehicles.

If you want a dependable car, it might be worth picking a hybrid as its class gained an overall strong performance of 96.7% rating.

But you’re less guaranteed to find satisfaction if you buy an electric car as Tesla’s pricey plug-in vehicles were found to have ‘disastrously high fault rates and lengthy garage stays’.

Tesla was ranked fairly low down in the brand chart due to the fact that Model S and Model X have had a lot of build quality and electrical problems.


Of the 35 different manufacturers reviewed, Land Rover was the only brand to score one star out of five for reliability for both newer and older vehicles.

The British car maker was named the least dependable brand for cars aged 0 to 3 years old and motors between 3 and 8 years in a survey by Which?

The Land Rover Discovery (2015-on) and Range Rover Sport (2013-on) were Which?’s poorest performers, neither managing to muster a score above 75%.

The two SUVs were reported to be adversely prone to issues. They came last in the large and luxury SUV categories and in Which? brand chart.

Rank Brand Score

1. Lexus 98.7%
2. Mitsubishi 97.9%
3. Toyota 97.7%
4. Mini 96.8%
5. Skoda 96.4%
6. Hyundai 96.3%
7. Kia 95.9%
8. Honda 95.3%
=9. BMW 95.2%
=9 Mazda 95.2%
11. Alfa Romeo 94.6%
=12. Fiat 94.5%
=12. Subaru 94.5%
=14. Dacia 94.4%
=14. Suzuki 94.4%
=16. Citroën 93.8%
=16. Volvo 93.8%
18. Ford 93.7%
19. Seat 93.6%
20. Volkswagen 93.2%
21. Jaguar 91.8%
=22. Audi 91.5%
=22. MG 91.5%
=22. Porsche 91.5%
25. Peugeot 91.1%
26. Mercedes 91.0%
=27. Nissan 90.1%
=27. Vauxhall 90.1%
29. Tesla 88.6%
30. Renault 87.6%
31. Land Rover 78.2%