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How to File a Complaint against an FRSC Official



frsc alcohol level test

Federal Road Safety Commission FRSC

First, it is important to know the mandate of the Federal Road Safety Corps (FRSC).

The FRSC was established with a mandate to reduce vehicular accidents on federal roads, educate motorists and pedestrians on traffic laws, clear any form of vehicular obstructions, etc.

The FRSC is also the institution saddled with the responsibility of managing vehicle number plates and drivers’ licenses.

The authority of the  FRSC is restricted only to Federal roads and highways. That is, inter-state roads or federal government-built bridges or flyovers.

The FRSC has no statutory mandate, or authority,  to operate or carry out its functions on  State government constructed roads.

Note also, of all the road traffic authorities – FRSC personnel are the only ones empowered with the authority to demand for your driver’s license for verification. Others traffic authorities – except the police – can only demand to see your car papers. Anyway, we will dwell on that on a subsequent article.

So, have you ever been extorted, harassed or assaulted by a FRSC official?

We have highlighted 12 steps to take in order to report an offending FRSC official to the supervising authorities.

1. Note the name of the errant FRSC official. This can be obtained from the nametag on their uniforms.

2. Also, note the date, time and location of the assault, infringement on your right, harassment, etc. by the FRSC official.

3. Write a detailed report that captures how the act was committed.

4. Get a witness or witnesses to the offence that you are reporting.

5. Get the witness to write a report too.

6. Attached as much information and evidences (e.g. videos, audios recordings, pictures, documents, witnesses, etc.) to support your complaints.

7. E-mail the report to the FRSC Sector Command Center. The email addresses are [email protected], [email protected]   (For Lagos residents).

8. You can also contact FRSC via phone on: 070022553772, 0807769 0362 (Text Messages Only).

9. Deliver the report in person at the Public Relations Unit, Federal Road Safety Corps, National Headquarters, 3 Maputo Street., Zone 3, Wuse, Abuja, Nigeria. Or any of the state sector command. For Lagos, it is: Lagos Sector Command:  Ojodu-Isheri Road, Ojodu, Berger Bus-stop, Lagos. To view the addresses of other Sector (State) Commands, visit:

11. If you do not get a satisfactory feedback from the FRSC authorities, the issue can also be referred to the Public Complaints Commission  (PCC). The Contact detail of the PCC is: Old National Assembly Complex, Gate Glass House, Tafawa Balewa Square, Race Course, Lagos State, Nigeria. [email protected], [email protected], 08162058603, 08077185945, 08055463554, 08033770139.

  1. Still, if you are not satisfied, get a lawyer. is an authoritative car blog in Nigeria. Its objective is to get Nigerians and a wider audience to be more informed about automobiles, the automotive sector and transport infrastructure. Over the years, we have been instrumental in creating immeasurable public awareness about automobiles and their maintenance, safety and traffic laws, amongst others. ...Your mobility, our priority. NK

1 Comment

1 Comment

  1. Oyedeji

    March 7, 2018 at 20:10

    These penalties are worthwhile where there is equality. Nigeria roads are in a deplorable conditions where lifes and properties are at stake. Government doesn’t care about that but cares for how much they rake from their citizens which will end in personal pockets. In advance countries where these laws are in existence, driving is well structured, road marking are distinctively laid, road signs are conspicuously displayed and potholes are quickly repaired. We enjoy to pay tax and avoid road penalties. I don’t see the need for FRSC and POLICE been constantly station their vehicles at different points on the road extauting money for flimsy offences and threatened with guns. It’s hard to see a uniform man with conscience but they all claim to be religious. It’s a shame.

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