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Tesla Can Ban You If You Return A Faulty Tesla Model Y

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Tesla Can Ban You If You Return A Faulty Tesla Model Y

The electric carmaker, Tesla, can impose a one year ban on those who return their new cars if it determines they acted in bad faith.

The carmaker announced this in a statement on its Tesla’s official support page.

An excerpt from the statement reads:





“Once you have returned your vehicle, the return process is final and may not be cancelled. At this time, we are not able to facilitate vehicle exchanges. If you decide to order another vehicle, you may not order the same trim for a period of 12 months but may order another vehicle in a different trim at any time. However, if you are found to have abused this policy or have acted in bad faith, you will be prohibited from purchasing any vehicle for a period of 12 months.”

Tesla Can Ban You If You Return A Faulty Tesla Model Y

The excerpt from Tesla’s support page sounds like it leaves room for interpretation on Tesla’s part. That is because the statement is not clear what it refers to when it talks about ‘bad faith’.

Therefore, it enables the automaker to possibly ban people who complain about the issues they had with their new Tesla online, especially in a very visible way such as through YouTube videos.

This does not just apply to return faulty Tesla purchased in North America. It does, however, apply to those who purchased the Model Y in Europe and probably other markets as well.

A German magazine highlighted all of this in its report. The reports says it reached out to Tesla for comments, but that the manufacturer has not responded yet.

While there are plenty of new Tesla Model Y owners out there who just love the wheels off their new electric crossover, there are also those who are reporting serious defects.





These reportedly range from paint problems, interior fit issues and other general quality quibbles.

Some of these issues are so bad that people are even returning their car to Tesla and asking for a refund. In this instance, according to Auto Motor und Sport, Tesla can actually ban these people for a year, if it deems the return was in any way improper.

Tesla, Inc. (formerly Tesla Motors, Inc.) is an American electric vehicle and clean energy company based in Palo Alto, California.

Tesla has never had a profitable year. However, it has had several individually profitable quarters. The most recent one being the quarters ending September 2018, December 2018, September 2019, December 2019, and March 2020.

As of 2020, Tesla sells Model S, Model 3, Model X, and Model Y cars.





Autojosh.com is an authoritative car blog in Nigeria. Its objective is to get Nigerians and a wider audience to be more informed about automobiles, the automotive sector and transport infrastructure. Over the years, we have been instrumental in creating immeasurable public awareness about automobiles and their maintenance, safety and traffic laws, amongst others. ...Your mobility, our priority. NK

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